Gain fresh insight on guiding your staff through the “people side” of modern workplace issues

The Next Steps series gives you a reality-based set of tactics to help you and your staff thrive in the future.

USCPA Emerge
Course Instructor

Karl J. Ahlrichs

Karl J. Ahlrichs, SHRM-SCP, SPHR is one of the most beloved instructors from the Business Learning Institute. He has broad experience in the “human capital” of Finance and Accounting, specializing in Human Resources, Operations, and senior-level problem solving.

Next Steps Series Courses

NEXT STEP SERIES

CHANGE

Avoiding Ulcers in the New Abnormal World

This one hour course gives attendees a proven set of tools to better handle the changes in their work and personal lives. The overall goal is an adaptable, resilient workforce that is comfortable with continuous change.

NEXT STEP SERIES

GREATNESS

Building a Productive, Resilient Workforce

In this course we will look at improving a process that is deeply flawed, and we will look objectively and outside the box on things we can do to identify and hire high performers.

NEXT STEP SERIES

CLIENT NEEDS

Beyond Best Practices in Client and Customer Services

Customer Service is moving to Customer Experience, and modern firms must keep up with their clients, or fail at sustainability. 

NEXT STEP SERIES

INCLUSION

Building a Sustainable Culture of Diversity

This one hour fast-paced course updates one’s strategic view of the world of Diversity and Inclusion, and applies it to the specialized world we work in.

NEXT STEP SERIES:

DEVELOPMENT:

Moving from Employee to Manager to Leader

This one hour course will give new supervisors, managers and leaders the skills and understanding needed to successfully navigate the transition.

NEXT STEP SERIES

THE NEXT GENERATION:

A Different Take on the Generations

This program has a different focus – a more inclusive look at the generations, with a focus on communication methods to bridge the gaps. With the overall size of the millennial cohort in the workforce, this presentation spends a majority of its time on communicating with Millennials.

NEXT STEP SERIES

ENGAGEMENT

Motivating the Next Workforce

This one hour course will review how to hire well and techniques to keep your best performers engaged and wanting to stay with your organization.

The Next Step Series is available for purchase in the following formats:

ON SITE

ON DEMAND

PUBLIC SEMINAR

For special pricing or to bring this series to your organization for groups of 5 or more, contact our team.