Writing for Results – Providing Feedback on Written Documents

Most business professionals are spending 8-10 hours a week writing as part of their job. The written documents include emails, reports, proposals, white papers, blog posts, client communications. Many of these written documents must be reviewed or edited by a supervisor or colleague before they are finalized. What are the best practices in providing feedback and/or suggesting revisions on another person’s written work in the digital business world?

The course is full of activities enabling all participants to practice providing constructive feedback on written documents. It can be delivered in various formats (virtual, face-to-face, “lunch and learn, etc. ). Facilitators deliver the course using the MeetingSphere collaboration software platform which enables a “hands on” approach ensures a highly interactive and engaging learning experience.

Learning Objectives
  • Explore the role of the reviewer of written documents in the age of the “skip and scan” reader
  • Identify best practices in providing feedback on written documents
  • Present feedback on a colleague’s writing in constructive and persuasive ways
  • Review the work of colleagues in a way that is viewed as collaboratively improving the quality of written documents

Major Topics
  • Pre-work—identify the types of written documents that participants review
  • Exploring the implications on quality and productivity of written documents that are not adequately reviewed
  • Giving input on content vs. style–what’s the difference?
  • Elements of clarity: conciseness, word choice, simple sentences, active verbs
  • Ensuring readability by avoiding acronyms, jargon and idioms
  • Reviewing written work where English is a second language
  • Effectively using editing capabilities in Microsoft tool

Advanced Preparations


Who Should Attend

Professionals who want to improve the effectiveness and quality of the written feedback they provide to colleagues on their written documents

Fields of Study
Communications and Marketing



Business Learning Institute

CPE Credits


This course is available for your group as:


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