Description
Life happens– and most of us bring our feelings to work. We need to understand how we react and how we deal with our own emotions. Emotional intelligence in the workplace is about understanding how you affect others and how others affect you.
Learning Objectives
- Define emotional intelligence (EQ)
- Recognize the difference between IQ and EQ
- List 5 attributes of emotional intelligence
- Identify 4 steps to increasing your emotional intelligence
- Identify 5 EQ skills you need to get ahead
Major Topics
- What is emotional intelligence?
- Benefits of emotional intelligence
- Steps to increase your emotional intelligence
- Emotional intelligence in decision-making
- Self-awareness
- Skills to get ahead
- Relationship management
Provider
Business Learning Institute
Professional Area of Focus
CPE Field of Study
Communications and Marketing
Who Should Attend
- CPAs, corporate finance teams, business leaders and other financial professionals
Instructor(s)
Jennifer Elder Peter Margaritis
