Description
Have you ever tried to improve a business process only to be told: “that’s the way we’ve always done it”? This course will discuss ways to improve your business processes to make them more efficient and better for your organization and customer.
Learning Objectives
- Define business process improvement
- Identify 14 steps to business process improvement
- Recognize the benefit of “Lean” business
- Identify 3 pillars of lean
Major Topics
- Benefits of Lean
- Lean in a Service Organization
- Flow Organization
- Reducing costs
- Maximizing productivity
- Minimizing waste and re-work
- Best practices
- The lean business
- Value and value stream
- Pursuit of perfection
- Employee empowerment
Provider
Business Learning Institute
Professional Area of Focus
Who Should Attend
- CPAs, corporate finance teams, business leaders and other financial professionals
Instructor(s)
Jennifer Elder Peter Margaritis
