The Next Steps series gives you a reality-based set of tactics to
help you and your staff thrive in the future.
Karl J. Ahlrichs, SHRM-SCP, SPHR is one of the most beloved instructors from the Business Learning Institute. He has broad experience in the “human capital” of Finance and Accounting, specializing in Human Resources, Operations, and senior-level problem solving.Read Karl's Full Bio
This one hour course gives attendees a proven set of tools to better handle the changes in their work and personal lives. The overall goal is an adaptable, resilient workforce that is comfortable with continuous change.
Customer Service is moving to Customer Experience, and modern firms must keep up with their clients, or fail at sustainability.
This one hour course will give new supervisors, managers and leaders the skills and understanding needed to successfully navigate the transition.
In this course we will look at improving a process that is deeply flawed, and we will look objectively and outside the box on things we can do to identify and hire high performers.
This one hour fast-paced course updates one’s strategic view of the world of Diversity and Inclusion, and applies it to the specialized world we work in.
This program has a different focus – a more inclusive look at the generations, with a focus on communication methods to bridge the gaps. With the overall size of the millennial cohort in the workforce, this presentation spends a majority of its time on communicating with Millennials.