Course Author

Lin Kroeger

Lin Kroeger, Senior Fellow, Business Learning Institute, has been a management consultant for 30 years, focusing on strategic communication and its role in leadership, management, and employee capability. Known for her practicality and for providing custom consulting, Ms. Kroeger designs and delivers programs on leadership, organizational and interpersonal communication, change management, and team dynamics. Ms. Kroeger’s recent projects include assessing the effectiveness of performance management within a Fortune 500 financial division; designing an organization re-structuring transition process and communication strategy; designing and facilitating leadership off-site meetings; designing a communication strategy and plan for the launch of a major new management process and its related tools. Formerly president of The Communication Link Co., Inc., a management consulting firm specializing in strategic communication, a primary tool of change management, Ms. Kroeger provided services in executive and management coaching, development of ownership strategies, custom training, facilitation, and coaching teams on team dynamics and collaboration. Ms. Kroeger has taught management writing at the Graduate School of Business, Cornell University, and has acted as the in-house writing expert at Arthur Andersen. Ms. Kroeger has guided the strategic re-design of audit and financial reports. Her clients include Fortune 500 and Fortune 10 companies in financial services, pharmaceuticals, and consumer products. She has also worked with not-for-profit/education and government groups and for both regional and national accounting firms. A speaker and writer, Ms. Kroeger holds a B.A. from The College of William and Mary, a Master’s Degree from Villanova University, and a Master’s Degree from Cornell University.

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