Course ID: COLLABOR

Value of Collaboration – The Art of Relationship Management

CPAs are in the people business first and everything else is a by-product – tax return, audit, or the analysis. The better we serve our clients and help solve their business challenges, the more successful your firm will be. is the key to your firm’s success. This is accomplished by this three areas: communication, emotional intelligence, and leadership. Communication involves more listening and parking your agenda rather than speaking. Emotional intelligence is the awareness of yours and others emotions and uses this emotional information to guide your thinking and behavior. Leadership encompasses everyone in your organization no matter their title. The effect that you have on the person sitting next to you is leadership.

This course is customized to your organization so that your team will better connect with their clients and customers and ultimately increase your profitability. The undertone of this course focuses on how to be a better project manager.


LEARNING OBJECTIVES
  • Illustrate how the seven principles of improvisation will make you a more effective communicator.
  • Define the term adding value as it relates to your organization
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  • llustrate the four pillars of emotional intelligence
  • Compare and contrast the concept of managing up, down, in and out
  • Demonstrate techniques on how to build a stronger team

MAJOR TOPICS
  • Techniques on becoming a better listener
  • Incorporating your company’s mission, vision and core competencies into the art of relationship management
  • Understanding your emotions and the emotions of others will make you a better illustrate manager
  • Comprehending the concept of gratitude marketing

DESIGNED FOR
CPAs, accountants, and finance teams

FIELD OF STUDY
Communications

PREREQUISITES
None

COURSE PRODUCER
Business Learning Institute

CPE CREDITS
8.0

LEVEL
Basic

This course is available for your group as:

Group Live
 

Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.


Or, contact BLI: 888-481-3500 or learn@blionline.org