Course ID: SSSBC

Seven Secrets of Successful Business Communication

This course is about the art and skill of good business communication – and how it can make you more effective and successful. In particular, it’s about buffing your communication ideas and skills in practical ways you can use right away.

Greg Conderacci, A BLI Senior Fellow, will be the trainer. Although he has a Magna Cum Laude degree in English from Princeton University where he was also Editor-in-Chief of The Daily Princetonian, Greg learned to write at America’s Best Writing School: The Wall Street Journal. Greg was a Journal reporter for seven years, four in Detroit covering the auto industry and three in Washington covering economic policy. He was also Director of Marketing for Price Waterhouse’s consulting practice in the Mid-Atlantic area. Today, he is a popular lecturer in the Marketing Department at the Johns Hopkins University Schools of Public Health and Business.

  • Although good business communication can be a life-long pursuit, it is possible to learn the basic principles in a relatively short period of time. This training will outline the fundamental rules of good business communication: listening, questioning, speaking and writing, offer assorted helpful “tips and tricks” and be fun!

  • Seven mistakes NOT to make
  • It’s ALL about trust
  • Understanding your audiences’ needs and how to discover them
  • Listening like a thief
  • Conflict communication
  • How to get organized – fast
  • Business writing hints

Anyone who needs to improve his or her listening, writing or speaking, especially anyone in a leadership role


Business Learning Institute



This course is available to be scheduled as:

Group Live Webcast - 4 hour

Let's Roll!

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