Course ID: SSSBC1

Seven Secrets of Successful Business Communication – Part 1

Part 1 of a 2 part series, this course is about the art and skill of good business communication – and how it can make you more effective and successful. In particular, it’s about buffing your communication ideas and skills in practical ways you can use right away. Although good business communication can be a life-long pursuit, it is possible to learn the basic principles in a relatively short period of time.


LEARNING OBJECTIVES
  • Apply the basic principles of good business communication: listening, questioning, speaking and writing
  • Define the broadest definition of a need
  • Recognize the importance of learning about brain science related to communication

MAJOR TOPICS
  • Seven mistakes NOT to make
  • It’s ALL about trust
  • Audiences’ needs and how to discover them
  • Listening like a thief
  • Conflict Communication
  • Business Writing Hints

DESIGNED FOR
CPAs and other professionals who needs to improve his or her listening, writing or speaking, especially anyone in a leadership role

FIELD OF STUDY
Communications

PREREQUISITES
None

COURSE PRODUCER
Business Learning Institute

CPE CREDITS
2.0

LEVEL
Basic

This course is available for your group as:

On-Demand Webcast
 

Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.


Or, contact BLI: 888-481-3500 or learn@blionline.org