What is emotional intelligence? This course will define emotional intelligence and help you understand the difference between IQ and EQ. Identify the five attributes of emotional intelligence and learn four steps to increase your emotional intelligence in the decision-making process.
Course ID: MBAEI
MBAexpress: Emotional Intelligence
- Define emotional intelligence
- Recognize now the difference between IQ and EQ
- Identify 5 attributes of emotional intelligence
- Identify 4 steps to increasing your emotional intelligence
- Benefits of emotional intelligence (EI)
- Steps to Increase Your Emotional Intelligence
- Emotional Intelligence to Decision Making
- Active listening versus traditional listening
DESIGNED FORCPAs, corporate finance teams, business leaders and other financial professionals.
FIELD OF STUDY
- Communications and Marketing