Course ID: POSCOM

How to Survive Negative Times by Using Positive Communication – Your Key to Increased Productivity and Profitability

Everyone is tired of hearing about the negative economy, the bad times, and the decreasing revenues. Discover how your company or firm can increase productivity and improve revenue by using positive, professional communication. People form opinions about your talent as a leader based on your ability to communicate. Are you sending a positive, professional image? Is your company or firm losing profits because staff is wasting time with confusion and misunderstandings? Are you losing clients because they don’t perceive you as credible or knowledgeable? This course will teach you how to communicate effectively, to improve efficiency, reduce misunderstandings with staff, and retain clients. Relevant examples and practical techniques will be present so that you can use them immediately to improve productivity. In this interactive session, youll receive opportunities to practice your new skills with exercises and activities.


LEARNING OBJECTIVES
  • Improve your company’s or firm’s reputation (and revenue) by communicating more effectively
  • Increase office productivity
  • Avoid costly errors with clients due to miscommunication

MAJOR TOPICS
  • How to create clear expectations for your staff
  • Improving relationships with your staff
  • Decreasing staff conflict and improve morale

DESIGNED FOR
All

FIELD OF STUDY
Communications

PREREQUISITES
People who manage staff or who interact with clients

COURSE PRODUCER
Business Learning Institute

CPE CREDITS
8.0

LEVEL
Intermediate

This course is available for your group as:

Group Live
 

Let's Roll!

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Or, contact BLI: 888-481-3500 or learn@blionline.org