A study conducted by Bersin & Associates shows that organizations with senior leaders who coach effectively and frequently improve their business results by 21 percent as compared to those who never coach. The study also found that managers’ inability to coach their staff is the most severe performance challenge that organizations face. Whether you’re a manager trying to develop your people or trying develop yourself and build a career, one of the key ways you can have a positive impact on your business is by operating more as a “Coach” than a “Manager.”
This course is focused on performance coaching and ways you can improve your ability to coach and develop your staff. The three key elements of successful performance coaching include: Coaching preparation, Coaching skills, and Ongoing coaching support.