Course ID: MECA

Applying “Lean” Thinking to Making Employees Your Competitive Advantage

Lean thinking has probably been applied effectively throughout your organization – except in Human Resources. Yet, in the end, the survival of your company depends on its employees. In this fast-paced, interactive session, we will look at best practices that you can implement for finding and retaining high-value employees. The instructor has a great deal of experience in the people side of business, and he will share specifics on what works and what falls short.


LEARNING OBJECTIVES
  • Learn new methods for looking at the workforce
  • Discover clever interview questions and methods
  • Gain practical advice on building supervisory competence
  • Understand “lean” thinking

MAJOR TOPICS
  • Legal ways to select good employees – hiring the best fit
  • Using a “Lean” culture to keep high value employees, and removing or remaking the bad ones
  • How to clone your top performers
  • Motivating and managing for the long term: Fast feedback for Gen X and Gen Y

DESIGNED FOR
Leaders and supervisors that want higher customer service levels, a high performing culture and better retention of multiple generations

FIELD OF STUDY
Mgmt Advisory Services

PREREQUISITES
None, but can be used as a follow-up to "Applying Lean to Hiring"

COURSE PRODUCER
Business Learning Institute

CPE CREDITS
4.0

LEVEL
Overview

This course is available for your group as:

Group Live
 

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Or, contact BLI: 888-481-3500 or learn@blionline.org