Excellence in technical or financial skills does not automatically translate to excellence in leading and supervising others. First-time supervisors face unique challenges as they transition to management: supervising work with which they may be unfamiliar, supervising employees with whom they had previously been co-workers or employees with greater seniority, understanding the extent of responsibility and decision making authority they have, wanting to be liked, finding ways to communicate expectations to their employees and making unpopular decisions. This workshop will give new supervisors the skills to successfully navigate the transition.
This program is also available in a series of one-hour on-demand modules.
* Anticipate Development: Moving from Employee to Manager to Leader
* Anticipate Engagement: Motivating the Next Workforce
* Anticipate Client Needs: Beyond Best Practices in Client and Customer Service
* Anticipate Inclusion: Building a Sustainable Culture of Diversity