The course is built around three work scenarios in which we follow the adventures of Jasmine, who has been put in charge of a bank audit even though she has never audited a bank before. (Two other seniors quit)
Part one, course participants observe Jasmine begin to spin her wheels and are prompted to have a discussion about the common pitfalls of spinning one’s wheels and what advice they would give Jasmine.
Part two. After learning techniques for clarifying expectations with a supervisor, the participants analyze a conversation between Jasmine and her supervisor in which she attempts to clarify expectations and avoid spinning her wheels.
Part three. The participants review and evaluate a draft email Jasmine plans to send to her manager to ask for help. They are asked to make suggestions to Jasmine so that she will get the help she needs to stop spinning her wheels.
Included with the course is a practice aid that provides course participants with guidance and example questions they can use at the beginning of any engagement to clarify expectations and reduce the risk of spinning their wheels.