Next Steps in the New Normal World

These are odd fiscal times, and “Best Practices” are obsolete. Stop being defensive with your core business and people practices – use Human Resources both as a force for change and have impact on the bottom line. Get some fresh ideas for 2014 from some surprising areas of business.

Learning Objectives

In this fast-paced and entertaining session, you will hear several practical case studies that can be used to both reduce your liabilities and improve client retention.

Major Topics
  • How some parts of health insurance reform may actually help your operation and your bottom line
  • How a focus on “soft skills” and hiring policies can improve your customer retention competitive advantage
  • Two key points of new data on the generational challenges facing modern employers
  • Real world terms with practical examples offered in easy to implement steps

Who Should Attend


Fields of Study
Personnel/Human Resources



Business Learning Institute

CPE Credits


This course is available for your group as:


Let's Roll!

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