Course ID: LMC

Leading and Managing Change

How important is successful change management to your team’s productivity and morale? As your organization works to respond to both internal and external change pressures, are you and your team moving quickly to attain higher standards that increase productivity and morale? During this powerful course, you will learn how to increase your effectiveness at managing the changes that are dictated from above, initiated from within, or thrust upon you from outside the organization.

Learning Objectives

After completing this course, you will be able to:

  • Identify specific ways to effectively deal with team members who are or seem resistant to change.
  • Leverage the most effective communication strategies for successfully leading different types of change.
  • Use the most appealing aspects of two important change-management models.
  • Customize the most effective ways to prepare, plan and implement important change initiatives.

Major Topics
  • The secrets behind building greater support and commitment for the change with even the most vocal opponents.
  • Establishing an effective feedback system that allows for the inevitable adjustments.
  • Proven ways to handle employee resistance with confidence and ease during the change process.
  • Supporting inevitable change with which you disagree and find challenging to support.
  • Engaging informal leaders to assist you in helping others to accept and embrace the change.
  • Critical tools to successfully handle change with greater courage, confidence, and credibility.
  • 33 ways for leveraging the three key components for managing any type of change initiative.

Who Should Attend

Leaders, managers and supervisors within an organization

Fields of Study
Business Management & Organization



Business Learning Institute

CPE Credits


This course is available for your group as:


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