Course ID: IACM

Interviewing to Avoid Costly Hiring Mistakes

Companies often traditionally rely on resumes, interviews, and background/ reference checks to make hiring decisions. However, this process may not sufficiently assess key soft skills (e.g., organization or time management), job search motivations (and whether they are consistent with our firm’s expectations), personality tendencies (e.g., short temper), and how the person will fit into the corporate culture. This course will assist those involved in the recruiting, interviewing and hiring process to approach their assigned tasks with the necessary skills and mindset needed to avoid costly hiring mistakes. (Available in 2 or 4 hour format)

Learning Objectives

  • Describe behavioral interview theory as the foundation that ensures that job-fit testing is explored in the hiring process
  • Explain techniques to objectively measure critical mental aptitudes and personality dimensions important for successful job performance
  • Discuss typical behavioral traits that may be relevant to explore in the interview process

Major Topics

  • Defining the key skills needed for the job
  • Technical/ Job Skills – specific knowledge necessary to perform tasks on the job
  • Performance Skills – working habits, attitudes and other desirable personal characteristics
  • Interpersonal Communication Styles – natural communication style and behavioral tendencies
  • Creating appropriate interview questions
  • Examples of techniques to gather and analyze results
  • Making the best hiring decisions for your company

Who Should Attend

Anyone responsible for interviewing and hiring employees

Fields of Study

Personnel/Human Resources




Business Learning Institute

CPE Credits




This course is available for your group as:


Let's Roll!

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Or, contact BLI: 888-481-3500 or
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