How to Build a Base of Personal Credibility and Trust
Building credibility is a fundamental requirement for success in any role. Credibility is intentional, not a random process that “just happens.” You build credibility by delivering value to others and helping them solve their problems, not by being the smartest person in the room. Native intelligence and experience only get you so far. Without credibility, people stagnate in their careers. They become frustrated. They get passed over for promotions.
This course will describe how to build credibility and develop the emotional intelligence you need for professional success and a greater impact on your organization or business.
Define the sources of credibility
Illustrate techniques and behaviors to build credibility and trust
Recognize the connection between credibility, communication, and effective influence
Identify effective influence techniques
Recognize the difference between expertise and credibility
Why expertise is not enough to build a base of credibility
How communication, particularly active listening, impacts credibility
The link between credibility and Emotional Intelligence
The importance of character and courage
Three most common barriers to building credibility
Credibility and recognition as a Subject Matter Expert (SME)
Who Should Attend
Professionals in a leadership, supervisory or management position.
Fields of Study
Prior management experience
Business Learning Institute
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