Course ID: GWCCI

Generations at Work: Creating Cohesion and Inclusion

Today is the day you realize that everyone is your teacher.

In the last two years at work, the demographic dynamic of people at work by age has dramatically changed. By 2020, a huge majority of our workforce is millennial. By 2025, you leaders will make up 75% of our workforce. But… generational mindset is based on many things, the least of which is the number of years someone has been alive. This program helps CPAs better understand effective communication and how to create inclusion as a daily practice while leveraging clarity about their values and personal leadership skills.

This course utilizes the work and research of Robert Kegan, Bob Anderson, and references research studies by Adobe and Forrester Research, the Federal Reserve Bank, and Google, as well as integrating the work of many other organizational strategists and psychologists. Begin to practice reflection and observation that leads to being able to identify your own biases and struggles, as well as those of others.

Learning Objectives

Upon completion of this course, participants will be able to:

  • Utilize components of an empirical culture assessment to diagnose issues and address them
  • Recognize the needs of each of the five generations in today’s workforce
  • Evaluate biases, behavioral nature, motivations, and core leadership skills
  • Begin to break down differences and design “bridges” between groups
  • Outline a plan to implement these things at work

Major Topics
  • Inclusion as a daily practice
  • Personal leadership skills
  • Team leadership skills
  • Trust & conflict management
  • Effective communication
  • Culture and change

Advanced Preparations


Who Should Attend
  • CPAs
  • Line Managers
  • Directors
  • Senior Leaders

Fields of Study
Business Management & Organization



Business Learning Institute

CPE Credits


This course is available for your group as:


Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.

Or, contact BLI: 888-481-3500 or
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