Course ID: CSCCC

Controller Series: Communicating for Connections with Coworkers, Customers, and Stakeholders

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.


Learning Objectives
  • Describe the three types of misconceptions of communication
  • Identify the different types of personality styles in the workplace
  • Recognize how to communicate with the different types of personality styles effectively

Major Topics
  • What are the three types of misconceptions of communication?
  • What are the different types of personality styles in the workplace?
  • Recognize how to communicate with the different types of personality styles effectively
  • Key takeaways

Advanced Preparations

None


Who Should Attend

Aspiring leaders and leaders of teams and organizations


Fields of Study
Business Management & Organization

Prerequisites

None


Provider
Business Learning Institute

CPE Credits
1.0

Level
Basic

This course is currently available for registration

Date Host Org CPE Format
-- Business Learning Institute 1.0 On-Demand Register Now

This course is available for your group as:

 

Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.


Or, contact BLI: 888-481-3500 or team@blionline.org
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