Course ID: BBW

Better Business Writing

Learn the tips to ensuring your written messages are appropriate and effective. Focus will be on appropriate formats for business correspondence and various types of written correspondence. Learn how to take advantage of style, tone, and formality. Discover how to sharpen your business writing skills so that the message you write gets you the reaction you want. Learn how to write so that your message is the one that will get read (and remembered). Learn how to avoid correspondence pitfalls and make sure your writing matches your intention. Learn the structure for a variety of written correspondence and learn how to compose those “hard to write letters,” such as responses to angry clients, letters of apology, and letters of dismissal and rejection.

Learning Objectives

Sharpen your business writing skills so that the message you write is appropriate and effective

Major Topics
  • Examine formats for written communication
  • Sharpen your business writing skills
  • Examine appropriate tone and formats for written messages
  • Use appropriate style in correspondence
  • Create vivid and attention getting messages
  • Learn tips for writing difficult to write letters
  • Tips to make sure your correspondence gets read

Who Should Attend


Fields of Study
Communications and Marketing



Business Learning Institute

CPE Credits


This course is available for your group as:


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