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Soft is hard and hard is soft

I confess. I have been a big fan of Tom Peters for pretty much my entire professional career. He inspires me to want to achieve excellence and to take our organziations to an entirely new level. Recently I had a twitter exchange with him that I Danielle Lee quoted in her article Making the Hard Sell for Soft Skills“If I see the term ‘soft skills’ one more time I’m going to barf,” Peters tweeted. “Those skills are the true hard skills — the ones that effectuate results.”

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