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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
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What’s Your Strong Suit: Improving Communications for Effective ResultsCOURSE ID: STRGSUIT
DESCRIPTION

Have you ever asked why is it that those folks in sales just don’t seem to listen to reason when it comes to accountability and operational responsibility? Or, have the folks in sales ever said, those folks in accounting just don’t get it? What about Senior Management just being too demanding expecting more than is humanly possible? The challenge, with many diverse people that together create the fabric of a company, centers around the ability to understand each other and use information to create results.
According to Queens University of Charlotte, “39% of surveyed employees believe that people in their own organization don’t collaborate enough.” Although this isn’t the largest percentage of people, it goes to show that there are quite a few who feel that business communication within their company is not what it could be.
A Salesforce study turned up another interesting statistic: “86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures.” This is a huge number that proves the importance of effective workplace communication. Without this, the end result is often a workplace failure – and that’s not something that anybody wants to think about.

DESIGNED FOR: Professionals who find value in improving communication skillsFIELD OF STUDY: CommunicationsLEVEL: BasicPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 2.0OBJECTIVES:
  • Apply a simple process to evaluate what your natural communication style is and how it relates to your model of the world
  • Recognize the positives, negatives and natural tendencies of the four major communication styles
  • Apply the communication styles to interpersonal interaction to improve workplace communication
  • Distinguish how the natural tendencies of others outside of your learning and communication style impacts decision making
HIGHLIGHTS:

* An interactive program that connects the dots between our natural personality profiles and our methods of communication * Communication challenges within the workplace * Effective workplace communication

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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