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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Strengthening Collaboration and Managing ConflictCOURSE ID: SCMC
DESCRIPTION

Differences between people are a major source of friction. Fortunately, it’s possible to manage such differences so work relationships are enhanced, productivity is increased, and conflict is minimized.

DESIGNED FOR: All levels within an organizationFIELD OF STUDY: Personal DevelopmentLEVEL: BasicPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 4.0OBJECTIVES:
  • Learn how to interact with different behavior styles in a way that promotes collaboration and reduces the potential for conflict.
HIGHLIGHTS:

Understand how value judgments impede our ability to work effectively with others * Recognize your own and others’ behavior preferences * Learn strategies for dealing more effectively with those whose behavior style is different from your own * Recognize how over-utilizing your strengths can cause tension in relationships * Develop specific behaviors for minimizing relationship tensions and reducing conflicts

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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