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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Seven Secrets of Successful Business Communication – Part 1COURSE ID: SSSBC1
DESCRIPTION

Part 1 of a 2 part series, this course is about the art and skill of good business communication – and how it can make you more effective and successful. In particular, it’s about buffing your communication ideas and skills in practical ways you can use right away. Although good business communication can be a life-long pursuit, it is possible to learn the basic principles in a relatively short period of time.

DESIGNED FOR: CPAs and other professionals who needs to improve his or her listening, writing or speaking, especially anyone in a leadership roleFIELD OF STUDY: CommunicationsLEVEL: BasicPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 2.0OBJECTIVES:
  • Apply the basic principles of good business communication: listening, questioning, speaking and writing
  • Define the broadest definition of a need
  • Recognize the importance of learning about brain science related to communication
HIGHLIGHTS:

* Seven mistakes NOT to make
* It’s ALL about trust
* Audiences’ needs and how to discover them
Listening like a thief
* Conflict Communication
* Business Writing Hints

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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