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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Service Leadership: Growing Your BusinessCOURSE ID: SERVGROW
DESCRIPTION

This is a group-facilitated discussion of how to find, get, and keep more business while growing every interaction in the process.

DESIGNED FOR: Middle to Upper Management, Executive Management, Government Officials, Entrepreneurs, Firm Partners, and High Potential Employees.FIELD OF STUDY: Business Mgmt & OrganizationLEVEL: BasicPREREQUISITES: Basic understanding of management science.COURSE PRODUCER: Business Learning InstituteCREDITS: 4.0OBJECTIVES:
  • Identify what makes each employee within your organization authentic and apply these qualities to a growing business.
  • Position and leverage each employee within your market for sustainability and growth opportunities.
  • Identify and apply ways to solicit essential feedback from customers.
  • Engage customers and empower your team as a leader all while selling your service, ideas, and deliverables.
HIGHLIGHTS:

* A deeper conversation focused on brand equity, proposition, philosophy, and whether your company is delivering and meeting the target. * Exploration of the Reliable CARE Model® which will help leaders create real-time action plans designed to attain each way to lead respective direct reports. * How to act upon market pulse sampling and survey engagements for immediate, intermediate, and long term needs. * The behavioral patterns to train employees to view every customer as a precious customer.

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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