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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Professionalism, Civility and Business EtiquetteCOURSE ID: PCBE
DESCRIPTION

Success in the business world is about much more than just your technical knowledge. In order to present oneself with polish and authority, there is a set of rules one must know. Learn what it takes to be comfortable in most any business situation including: proper handshaking, introductions, cell phone, telephone and email etiquette, common courtesies for the office and appropriate thank-you’s. This program can also include business dining etiquette.

DESIGNED FOR: Financial ProfessionalsFIELD OF STUDY: Personal DevelopmentLEVEL: OverviewPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 0.0OBJECTIVES:
  • To ensure that everyone in an office is representing themselves and the company in the most positive and professional manner possible
HIGHLIGHTS:

* Professional Image: Handshake, body language, professional attire; voice, space * Communication Savvy: Meeting people, proper introductions, conversation skills, mingling, networking, telephone etiquette, electronic etiquette, thank you notes * Dining Etiquette: American and continental styles of dining; napkin know-how, eating various foods, place settings, taking a client to dine

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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