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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Managing the Generation MixCOURSE ID: GENDIF
DESCRIPTION

Generational differences have been a fact of business life for decades, but today’s workforce has an unusual challenge – four dramatically different generations in the same workplace. Each of these age groups has different expectations and different demands. This session will address the most important concerns managers face when working with different generations and will offer solutions.

DESIGNED FOR: CEOs, Managers and Practice Owners, Human Resource ManagersFIELD OF STUDY: CommunicationsLEVEL: BasicPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 6.0OBJECTIVES:
  • Create a workplace where each generation capitalizes on the strengths of the others, creating more productive work relationships.
HIGHLIGHTS:

*Understand the key characteristics that distinguish the generations * Identify factors that motivate different groups into action * Design programs, incentives and rewards to appeal to each generation * Create an engaging environment where everyone thrives

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Business Learning Institute - Course Catalog
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