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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
How to Survive Negative Times by Using Positive Communication – Your Key to Increased Productivity and ProfitabilityCOURSE ID: POSCOM
DESCRIPTION

Everyone is tired of hearing about the negative economy, the bad times, and the decreasing revenues. Discover how your company or firm can increase productivity and improve revenue by using positive, professional communication. People form opinions about your talent as a leader based on your ability to communicate. Are you sending a positive, professional image? Is your company or firm losing profits because staff is wasting time with confusion and misunderstandings? Are you losing clients because they don’t perceive you as credible or knowledgeable? This course will teach you how to communicate effectively, to improve efficiency, reduce misunderstandings with staff, and retain clients. Relevant examples and practical techniques will be present so that you can use them immediately to improve productivity. In this interactive session, youll receive opportunities to practice your new skills with exercises and activities.

DESIGNED FOR: AllFIELD OF STUDY: CommunicationsLEVEL: IntermediatePREREQUISITES: People who manage staff or who interact with clientsCOURSE PRODUCER: Business Learning InstituteCREDITS: 8.0OBJECTIVES:
  • Improve your company's or firm's reputation (and revenue) by communicating more effectively
  • Increase office productivity
  • Avoid costly errors with clients due to miscommunication
HIGHLIGHTS:

* How to create clear expectations for your staff * Improving relationships with your staff * Decreasing staff conflict and improve morale

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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