Everyone is tired of hearing about the negative economy, the bad times, and the decreasing revenues. Discover how your company or firm can increase productivity and improve revenue by using positive, professional communication. People form opinions about your talent as a leader based on your ability to communicate. Are you sending a positive, professional image? Is your company or firm losing profits because staff is wasting time with confusion and misunderstandings? Are you losing clients because they don’t perceive you as credible or knowledgeable? This course will teach you how to communicate effectively, to improve efficiency, reduce misunderstandings with staff, and retain clients. Relevant examples and practical techniques will be present so that you can use them immediately to improve productivity. In this interactive session, youll receive opportunities to practice your new skills with exercises and activities.