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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Generational DifferencesCOURSE ID: GENDIFER
DESCRIPTION

It sometimes can be a challenge communicating and interacting with different generations. Have you heard that young professionals have a sense of entitlement? Is the management of your organization not computer savvy? This course discusses how you and your organization can gain a better understanding of this new dimension in generational diversity that is affecting our workplace, customers, and board room.

DESIGNED FOR: Designed for allFIELD OF STUDY: CommunicationsLEVEL: BasicPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 4.0OBJECTIVES:
  • How your role in understanding generational differences can improve your organization’s bottom line
  • How to turn generational differences into opportunities
HIGHLIGHTS:

* Define the four generations * What are the differences between generations? * Why trouble spots arise in the workplace

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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