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ADDRESS: 901 Dulaney Valley Road, Suite 800
Towson, MD 21204
PHONE: 888-481-3500
FOLLOW BLI:
Communicating in the WorkplaceCOURSE ID: CCC
DESCRIPTION

How you communicate with your clients can make or break your career! We will discuss different client’s personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

DESIGNED FOR: Practitioners, auditors, analysts, firm administrators, and finance professionalsFIELD OF STUDY: CommunicationsLEVEL: BasicPREREQUISITES: NoneCOURSE PRODUCER: Business Learning InstituteCREDITS: 2.0OBJECTIVES:
  • Increase your understanding of the four main personality styles that are in today’s workplace.
  • Illustrate how body language can say more than words
  • Discuss the differences in communicating between the generations.
  • Understand it is important to know your audience.
HIGHLIGHTS:

* Demonstrating the four personality styles through the use of the Seinfeld sitcom * Demonstrate that your body language must match your words * Demonstrate the different communication styles between the generations

Download the 2016 Business Learning Institute Course Catalog DOWNLOAD PDF
Business Learning Institute - Course Catalog
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