DESIGNED FOR: Middle to Upper Management, Executive Management, Government Officials, Entrepreneurs, Firm Partners, and High Potential Employees.FIELD OF STUDY: Personnel/HRLEVEL: BasicPREREQUISITES: Basic understanding of management science.COURSE PRODUCER: Business Learning InstituteCREDITS: 4.0OBJECTIVES:
- Recognize how to utilize a systematic approach to reduce conflict resolution.
- Identify how to create positive change and gain change agents along the way.
- Utilize real life skills for dealing more effectively with yourself and others when confronted with difficult and negative individuals and situations.
* Macro and Micro intervention strategies and techniques for dealing with early signs of challenge, stress, frustration, and difficult personalities. * How to utilize the Anatomy-of-a-Conflict® model when conflict has escalated out of control. * Discussion of IQ & EQ factors to individual and organizational development and success.